Факт О pin up, что никто не говорит,
Факт О pin up, что никто не говорит,
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People don't play here they are rip-offs rtp is really screwed down they say where else is the same the lies have deposited a lot here you win nothing € 300 deposit playing time 15 minutes empty free spins trust me fingers used to be good but since 2022 scrap fraud
The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.
We had contacted GetSlots, who had stated that the player had not completed the verification process. The player had provided the necessary documents via email, as he couldn't log into his closed account. The casino then had processed his refund, which the player confirmed he had received. The issue had been successfully resolved and the complaint had been closed.
The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account.
The player from Greece claimed his bonus winnings were not supposed to be reduced as he received incorrect information from the casino support but the information in the casino's T&Cs was correct.
The player from Austria deposited approximately 450 Euros but the amount was not credited to his casino account. Despite being debited from his account, the transferred money never arrived and support has not resolved the issue for 3 weeks. We closed the complaint becasue the player didn't reply to our messages and questions.
The player from Germany has requested a withdrawal just a few days ago. It has been pending since due to ongoing account verification. Player’s complaint has been resolved successfully.
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After he had engaged with our Complaints Team and provided necessary communication records, we had contacted the casino on his behalf. The casino eventually acknowledged the issue and credited the deposit to the player's gaming account. The player had confirmed the resolution, expressing gratitude for our intervention. The complaint click was then closed as 'resolved'.
The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.
The player from Spain is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.
We recommended the player contact the payment provider for investigation. Eventually, the player confirmed that the money arrived in the casino account within the expected timeframe, and the complaint was marked as resolved.
The player from Finland had experienced a sudden account closure while gaming on Octocasino and was unsure if it was connected to a previously self-imposed gambling ban. She had requested a refund of the remaining 7 euros in her account, but also believed the circumstances warranted a return of her full 70 euro deposit.